In order to give your customers the peace of mind they need to make an online payment using their credit or debit cards, you will need to have a reputable and secure high risk merchant account.
What to Look for in a Merchant Account
If you are thinking about implementing credit card processing services on your website or are even considering the option to switch merchant accounts due to security reasons, then it is important that you know what to look for in a merchant account service. In terms of security, you want to go with a company that is Payment Card Industry certified. This is something that you can often find on a merchant service’s website. If they are not certified, then you will probably want to look elsewhere.
Aside from being PCI certified, it can also be useful to find a company that offers account support 24 hours a day, seven days a week. After all, you never know when you may have a question or concern about your account. When this happens, the last thing you want is to have to wait until the next business day to speak to a customer service representative on the phone. By going with a company that offers 24/7 service, you can enjoy the peace of mind in knowing that help is never more than a phone call away no matter what time or day of the week it may be.
Finally, going with a company that is experienced with secure online card processing is vital. Ideally, you should stick with a company that has at least several years of experience. This will help to ensure that you have a merchant service that is knowledgeable and reputable.
Choosing a merchant service is not always easy and it is wise to explore your options before making a decision. For example, Charge.com Payment Solutions Inc. is one company that is PCI certified, offers 24/7 support, and has 14 years of experience in the field. Be sure to do your research and make the right decision for your company.
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