While carpet cleaning businesses are known for being fairly simple to start up, it is also common for new operators to find that there are a few things they didn’t know in the beginning. To help you in your business endeavors, here are 4 things you didn’t know about running a carpet cleaning business.
Word-of-Mouth is A Huge Part of Your Business
Marketing is still critical for growing your business. However, carpet cleaning services tend to also be talked about among friends, family members and neighbors. Doing the best job possible on every cleaning call means that you can count of referral business to come in.
Word-of-mouth marketing is like free advertising, and this can even extend to online reviews that help prospective customers feel comfortable trying out your company’s services.
By treating your clients right and encouraging them to spread the word, you can find your business slowly but surely start to boom.
Your Carpet Cleaning Equipment is a Major Asset
The equipment that you use on your cleaning calls also makes a huge difference in customer satisfaction. High quality professional cleaning equipment is designed to lift stains and protect carpet fibers from damage.
In addition to choosing quality equipment, you also want to know where to turn for professional carpet cleaner repair that helps to ensure that your gear is ready to go for every appointment.
By having a reliable network of professionals and suppliers, you will always be able to have equipment and services that are top-notch.
You Need to Carry Business Insurance
Small business owners sometimes overlook the need for things such as business insurance. However, your insurance is critical for helping to cover the cost of unforeseen events. For instance, your carpet cleaning truck could be involved in an accident, and you need insurance to help cover the repairs and keep it running. You may also need to carry insurance that covers your liability for property damage or injuries that could happen to your employees.
You’ll Have Busy Seasons
For the most part, carpet cleaning services are arranged on a regularly scheduled basis. Yet, you will find that there are certain times of the year when business can quickly rev up and exceed your current capacity. Be prepared for holidays and the wedding season by having additional cleaning crew members trained and ready to go out and provide quality services soon after a customer requests an appointment.
other valuable tips from our business blog (new win):
Learning as much as you can about your new business helps it to become profitable. Yet, you will need to rely upon others, such as your repair crew, to make sure that you can continue to provide high quality services that satisfy your customers. By knowing these basic things about running a carpet cleaning business, you can look forward to getting those positive testimonials and referrals that help to grow your company.
Image Credit: carpet cleaning business by Pixabay
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